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As a Value Added
Distributor and not just a box mover, Vital Communications, Inc. is committed to
providing the highest level of customer service and to being your partner, not
just your supplier. We understand that our business is dependant on your
customers being happy and we want to do our part to make your deployments
successful.
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If we say we distribute a product, we make sure we
have that product in stock and in good quantity at all times.
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We provide quick and accurate quotes
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We will ship the same day you place your order as long
as you get it to us by 5PM Pacific Time.
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Inventory at Facilities in Northern California,
Las Vegas and sales offices in New Hampshire
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Online ordering is available for your convenience.
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We can pre-configure and drop ship orders to your
customer site and make sure everything ships with the latest software
release.
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We offer next day Advance Replacement on DOA products.
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We offer regular monthly specials and we guarantee to
have the lowest prices for select product lines.
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We provide pre-sales support, solution design,
interoperability testing and access to our online demo systems for select
product lines.
Our commitment
to you doesn’t
end once your order has left our warehouse.
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We provide technical support for everything we sell
and we support the products we sell as complete solutions. You will never
be bounced between manufacturers when dealing with interoperability issues.
If we sell two products that we say interoperate, we will support them as a
complete, integrated solution.
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We provide support not only during business hours, but
after hours and on weekends for no additional charge.
"Just let us know when you need us, and we will
be there."
Through our flexible and innovative
culture, we are able to respond to and accommodate our reseller's needs quickly
and efficiently.
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We offer flexible and generous credit terms.
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Reseller and credit applications are
processed within 48 hours.
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We offer fast and easy leasing programs.
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“When we were looking for a distributor, we knew
we needed a company that would be not just a supplier, but a partner to our
resellers and to SipPrint. Vital Communication was the perfect fit.
They are a true Value Added Distributor and bring more to the table than
just warehousing and shipping.”
Don Palmer
CEO, SipPrint
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